Payment Policy
At Luke & Julie Windsor, we offer a variety of secure payment methods to ensure a smooth and convenient checkout experience.
Please note that available payment methods may vary depending on your location. Customers are responsible for selecting a payment option that is available in their country.
Accepted Payment Methods
We support a range of commonly used payment options, including:
- Credit Card (Visa, Mastercard)
- Apple pay
- Google Pay
- Shop Pay
Available options will be displayed at checkout based on your region.
Payment Security
Your security is our priority.
- All payments are processed through a secure SSL-encrypted connection
- We do not store any payment details on our servers
- Transactions are handled by trusted and certified payment providers
Payment Processing
- Orders will only be processed after full payment has been successfully completed
- In case of payment failure or authorization issues, the order will not be confirmed
Refunds
If you are eligible for a refund (for example after an approved return):
- Refunds will be processed within 14 days after the returned item has been received and inspected
- The refund will be issued via the original payment method
Please note: Original shipping costs are non-refundable unless otherwise stated.
Contact
If you have any questions regarding payments or transactions, please contact us at:
Email: info@lukejuliewindsor.com